Journey to JackedJourney to Jacked

Legal

Privacy Policy &
Fitness Disclaimer

Last updated: March 2026

Section 1

Privacy Policy

This Privacy Policy explains how Journey to Jacked ("we", "us", "our") collects, uses, and protects your personal information when you use our website and purchase our programs. By using this site, you agree to the practices described below.

Information We Collect

Information you provide directly: When you complete our quiz or make a purchase, we collect your email address and the body and fitness data you enter — including height, weight, age, sex, fitness level, goals, equipment, training schedule, and optional lift data (squat, bench, deadlift 1RM).

Payment information: All payment transactions are processed by Stripe. We do not store your credit card details. Stripe may collect and process payment data in accordance with their own privacy policy.

Automatically collected data: We may collect standard server log information such as your IP address, browser type, and pages visited, used solely for security and performance monitoring.

How We Use Your Information

We use your information to:

  • Generate and deliver your personalised training program
  • Create and maintain your account
  • Send transactional emails (program delivery, purchase receipts)
  • Send optional follow-up emails if you have opted in
  • Process and record your payment
  • Improve our programs and services

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Third-Party Services

We use the following third-party services to operate our platform:

  • Supabase — database and user authentication
  • Stripe — payment processing
  • Resend — transactional email delivery
  • Vercel — website hosting and infrastructure
  • Anthropic / OpenAI — AI-assisted program generation

Each of these services operates under their own privacy policies and data protection standards.

Cookies & Authentication

We use secure, HTTP-only cookies to manage your authenticated session. These cookies are essential for the functioning of your account and cannot be disabled while using the platform. We do not use third-party tracking cookies or advertising cookies.

Data Retention

We retain your account and purchase data for as long as your account is active or as required to deliver our service. Your fitness data (quiz answers, body stats) is stored as part of your profile to enable program personalisation. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have rights under applicable privacy law (including GDPR and Australian Privacy Act) to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@journeytojacked.com.

Email Communications

By purchasing a program, you will receive transactional emails related to your order and program delivery. These are essential to the service and cannot be opted out of. We may also send optional follow-up and motivational emails — you can opt out of these at any time from your account dashboard or by clicking unsubscribe in any email.

Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure authentication via Supabase, and row-level security on all database tables. No method of transmission over the internet is 100% secure — we take reasonable precautions but cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

Questions about this policy? Email us at support@journeytojacked.com.

Section 2

Fitness & Medical Disclaimer

The programs, content, and materials provided by Journey to Jacked are for educational and informational purposes only and do not constitute professional medical advice, diagnosis, or treatment. Nothing on this website should be interpreted as medical advice.

Consult a Healthcare Professional

Always consult a qualified healthcare provider before beginning any new exercise or nutrition program, particularly if you:

  • Have a pre-existing medical condition, injury, or chronic illness
  • Are pregnant or postpartum
  • Are over 40 and have been sedentary for an extended period
  • Are taking prescription medication
  • Have previously experienced cardiac symptoms, joint problems, or musculoskeletal injuries

No Liability

Journey to Jacked, its directors, employees, coaches, and affiliates accept no liability for any injury, loss, illness, or damage — direct or indirect — incurred as a result of using or relying on any program, content, or guidance provided through this website or any associated materials.

This includes but is not limited to: muscle strains, joint injuries, cardiovascular events, or any other adverse outcomes resulting from exercise. Participation in any exercise program carries inherent risk. You assume full responsibility for your own safety and wellbeing.

Programs Are a Guide Only

The training programs provided are generated based on the information you supply and are intended as a general guide. They do not replace the personalised advice of a licensed physician, physiotherapist, personal trainer, or registered nutritionist.

Individual results will vary based on factors including but not limited to: age, genetics, current fitness level, nutrition, sleep, consistency, and adherence to the program. No specific outcomes are guaranteed.

Stop if You Experience Symptoms

If you experience any of the following during exercise, stop immediately and seek medical attention:

  • Chest pain, tightness, or pressure
  • Dizziness, lightheadedness, or fainting
  • Shortness of breath disproportionate to the effort
  • Sharp or sudden joint or muscle pain
  • Heart palpitations or irregular heartbeat
  • Nausea or vomiting

AI-Generated Content

Programs on this platform are generated with the assistance of artificial intelligence. While we apply expertise and quality standards to the generation process, AI-generated content may contain errors or may not account for all individual circumstances. Always apply personal judgement and consult a professional when in doubt.

Acceptance

By purchasing and using a Journey to Jacked program, you confirm that you have read and understood this disclaimer, that you are voluntarily participating in physical exercise, and that you accept all risks associated with doing so.